At Nuitée we are building the API backbone for the global travel industry. Founded in 2017 Nuitée is on a mission to transform a fragmented travel ecosystem with simple scalable and API-first infrastructurethink Stripe for Travel.
By enabling seamless connectivity between hotels OTAs fintechs super-apps and businesses some of which are entering the travel market for the first time Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks offering direct access to hotel inventory with better pricing coverage and technology.
With teams across the globe including hubs in London New York San Francisco Palma de Mallorca and Casablanca Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper Priceline Google and Uber.
Now backed by leading VCs and world-class investors including leaders from Stripe and Shopify Nuitée is positioned to redefine the B2B travel market streamline operations for hotels and enable new applications through cutting-edge APIs.
Nuitée is at the forefront of a revolutiondelivering AI-powered smarter and more personalized travel experiences for a new era.
Dont just watch the data shape how an entire function operates
Casablanca (on-site) 24/7 rotating shifts including nights weekends and public holidays
Nuitée is hiring a Monitoring Specialist to join our 24/7 Monitoring team and become one of the people who keeps our clients suppliers and technical platforms running smoothly around the clock.
Youll watch the metrics that matter: revenue bookings traffic conversion API health supplier connectivity; spot when something looks off dig into why and make sure the right people know about it fast. Some days that means catching a supplier connectivity issue before a client even notices it; other nights it means being the person who keeps a live incident under control until its resolved.
This is a growing team and youll be joining at a foundational moment: a lot of the monitoring tooling and dashboards youll rely on dont exist yet which means youll have real input into building them.
What makes it interesting for you:
Real ownership from day one: youll help design the dashboards KPIs and monitoring processes the team runs on going forward not just follow an existing playbook
Broad visibility across the business: youll work directly with Engineering Key Account Managers and leadership and become the person people trust for a clear read on whats actually happening
Youll build a rare skill set: reading dense operational data fast diagnosing root cause across client supplier connectivity API and mapping issues and knowing exactly when to act versus escalate
Youre joining a fast-growing company: Nuitée has grown significantly since 2022 and raised a $48M Series A led by Accel and this team is central to keeping that growth healthy
The kind of problems youll work on:
Why did bookings or revenue for this client just drop and what do we do about it
Is this API error a one-off blip or the start of something bigger
Is this a client issue a supplier issue a connectivity issue or something in mapping
How do we build the dashboards and alerts so the team catches problems before they become incidents
This role fits someone who:
Has 2 years of experience in monitoring operations data analysis technical support revenue operations or a similar role
Is comfortable working with large volumes of data and genuinely enjoys spotting patterns and anomalies in it
Has strong Excel/Google Sheets skills (SQL or BI experience is a plus)
Can investigate issues using logs dashboards and system data without needing someone to hold their hand
Communicates clearly you can explain a technical or data-driven issue so people who arent in the weeds with you understand it and act on it
Stays calm and makes good calls under pressure especially during live incidents
Is genuinely available for 24/7 rotating shifts including nights weekends and public holidays
Bonus if youve worked in travel technology OTAs bedbanks hotel distribution or connectivity or have a basic understanding of APIs and technical integrations.
You will do well here if youre proactive detail-oriented and comfortable being the one making decisions independently overnight without a manager standing over your shoulder.
This is less suited to someone who needs a lot of structure to operate prefers to escalate everything rather than investigate first or isnt looking for a role with a non-standard schedule.
If that resonates wed love to hear from you. You can apply with your LinkedIn profile or CV. The interview process is straightforward and moves quickly.
Why Nuitee
At Nuitée were not just reimagining travelwere building the infrastructure to power it.
Massive Market Opportunity: We are tackling the $9.9tn travel industry starting with the $75 billion B2B hotel market a fragmented space filled with outdated systems gatekeepers and inefficiencies. Nuitées API-first platform is solving this enabling businesses to access hotel inventory seamlessly and at scale.
World-Class Backing: Backed by Accel and visionary leaders across tech and travelincluding Stripe and Shopifywere equipped to scale our ambition globally.
Bootstrapped Resilience Startup Agility: Having grown profitably for years without external funding we combine operational discipline with the speed and innovation of a scaling startup.
Global Impact: Our infrastructure supports partners like Google Grab worldwide fintechs superapps travel companies and others
AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI eraenabling seamless intelligent and hyper-personalized travel interactions.
By joining Nuitée youll be part of a team thats building a category-defining platform. Youll work on a global scale innovate alongside industry leaders and help drive the next phase of travel technology. If youre excited to push boundaries redefine a multi-trillion-dollar industry and grow with usNuitée is the place for you.
By submitting your application you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process or up to 6 months afterward in accordance with our data protection policy and applicable laws. You have the right to request access correction or deletion of your personal data at any time by contacting us at For more details please see our Privacy Policy: Nuitée Privacy Notice 2026.
Required Experience:
IC
Employment Type : Full Time Experience: years Vacancy: 1
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