Allianz Services is a global center of excellence delivering high-quality business services to the Allianz Group. We are a diverse team across multiple continents, driving transformation, operational excellence, and customer-centric solutions to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8500 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.
At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, contact center operations and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.
The Facility Manager will be responsible for overseeing the end-to-end management of facility operations, infrastructure projects, technical services, workplace safety and related budget administration. The role requires strong leadership capabilities to ensure efficient facility management, operational continuity, regulatory compliance, and delivery of infrastructure initiatives aligned with organizational objectives.
A key part of your role also involves ensuring ISO audit readiness, managing EHS compliance, and supporting the operational efficiency of a high-performance BPO workplace environment.
Key Responsibilities:
Technical Operations:
• Manage day-to-day operations of building MEP systems: HVAC, electrical, UPS, BMS, FAS systems, etc as per installations at site.
• Plan and execute preventive and predictive maintenance schedules for critical assets.
• Conduct root cause analysis for technical issues and implement corrective actions.
• Supervise annual maintenance vendors and service providers to ensure SLA compliance.
• Review technical & quantitative proposals , drawings , and engineering specifications for facility related projects.
• Monitor facility performance matrix and implement operational improvements for efficiency and reliability
• Monitor energy consumption and support energy-saving initiatives.
• Maintain all technical documentation and Maintenance logs.
Infrastructure Project Management & Office Fit out Implementation :
• Lead infrastructure expansion, refurbishment, fit-out , and renovation projects from planning to execution.
• Coordinate with internal stakeholders, architects, designers, contractors, and vendors to deliver infrastructure works including MEP installations, IT cabling, power distribution, and building automation systems.
• Conduct site inspections and quality audits during fitout phases to ensure compliance with design specifications and safety regulations.
• Manage purchase requests, installation, testing, and commissioning of technical equipment and systems during projects.
• Ensure projects are delivered within approved timelines, budgets and operational requirements.
• Conduct site due diligence, technical evaluations and project feasibility assessments.
• Manage transition activities during project handover and operational readiness
• Ability to manage multiple projects simultaneously with a focus on quality and
timelines.
Compliance & ISO Audit Management:
• Ensure all systems and processes comply with applicable ISO standards (ISO 9001, 14001, 45001, etc.).
• Maintain updated audit documentation, logs, permits, calibration records, and training certifications.
• Support internal and external EHS audits, ISO audits, and client inspections. • Drive continuous improvement through corrective/preventive actions post audits.
Facilities Budget Management:
• Prepare and manage annual facilities operating budgets and capital expenditure plans.
• Track operational expenses and identify opportunities for cost optimization without compromising service quality.
• Review vendor quotations, contracts, and commercial proposals for cost effectiveness.