Based within BBL GESTION MAROC, Groupe BBL’s Moroccan subsidiary , you will work closely with one of our subsidiaries in the Netherlands to support its daily customer service and logistics operations.
You will manage customer orders, monitor operational data and ensure that warehouse and transport documentation is accurate and complete. You will receive daily guidance and support from your colleagues in the Netherlands.
Your main responsibilities will include:
Customer Order Administration
• Enter and process customer orders in the Warehouse Management System (WMS) and Transport Management System (TMS).
• Check order information for accuracy and completeness.
• Monitor open orders and flag those requiring attention or follow-up.
Mailbox Management
• Monitor the shared mailbox and sort incoming emails.
• Respond to routine administrative and customer service requests.
• Forward operational queries to the relevant contacts and follow up when required.
Inbound and Outbound Documentation
• Prepare incoming goods registrations and verify supporting documentation.
• Prepare picking orders and shipment instructions.
• Ensure that documents are complete and consistent with the information recorded in the systems.