Product Owner – Digital Payments

Job Title : Product Owner – Digital Payments

Employment type : Contract (On-site)

Contract length : 12 months

Location : Casablanca, Morocco

PURPOSE OF THE PROJECT

Own assigned digital-banking products end to end from a business perspective, covering product vision, value proposition, eligibility, pricing, partnerships, customer journeys, roadmap, backlog, delivery, launch readiness, and post-release performance.

Core Responsibilities and Accountabilities:

• Define the product vision, MVP roadmap, priority features, customer journeys, and delivery milestones.
• Prioritize scope based on customer value, business impact, technical feasibility, and regulatory constraints.
• Define product rules including pricing, fees, limits, eligibility, exceptions, and controls.
• Align requirements and approvals with Risk, Compliance, Finance, Operations, Technology, Data, and Security stakeholders.
• Build and prioritize the squad backlog; supervise business requirements and translation into user stories.
• Participate in agile rituals and manage trade-offs among scope, time, quality, feasibility, and business value.
• Define and monitor product KPIs across acquisition, activation, conversion, usage, revenue, cost, satisfaction, adoption, and incidents.
• Use customer feedback, performance data, incidents, and drop-off analysis to improve journeys and product performance.
• Coordinate dependencies with other squads and support functional testing, release readiness, production rollout, and post-launch adoption.

Knowledge and Experience:

• Experience as a Product Owner, product manager, strategy consultant, senior business analyst, or agile-delivery professional.