Offre publiée sur Talent.com Maroc · Hier
Solutions Engineer - Morocco (French-Speaking, Remote)
Talkpush · Casablanca
Description du poste
Solutions Engineer - Morocco (French-Speaking, Remote)
Location: Fully remote – Morocco
Salary: competitive salary
Product Focus: AI-First Recruitment Technology
We're hiring a French-speaking Solutions Engineer in Morocco to cover our French-speaking customers across EMEA, France, Morocco, French-speaking Africa, and build a local presence in North Africa.
This isn't a commercial role. You won't carry a revenue number. You'll be the person who makes the product work brilliantly for customers, configuring Autoflows, optimising AI interview agents, and running weekly technical sessions with recruitment managers. Over time, you'll also help build a local Talkpush community through monthly in-person meetups.
What You'll Do
Configuration & Problem-Solving
- Own a queue of customer tickets and configuration requirements each week
- Configure Autoflows, integrations, and bot interactions to match customer needs
- Audit existing setups and optimise for performance, response quality, and adoption
- Troubleshoot issues end-to-end and resolve them with minimal escalation
Customer Engagement (French-Speaking Markets)
- Run weekly technical check-ins with recruitment managers and team leaders in France, Morocco, and other Francophone markets
- Translate customer pain into specific platform changes and configuration tweaks
- Set clear expectations on what's possible and how long it takes
Community Building (Morocco)
- Organise a monthly in-person event for Talkpush users and prospects in Casablanca or Rabat