As a Technical Lead within the Infocentre team, you will play a key role in providing technical leadership and mentoring a team of developers. You will be responsible for overseeing and maintaining complex SAS/WPS solutions, ensuring their performance, reliability, and scalability.
You will ensure the technical consistency of projects by promoting and enforcing development standards and best practices, while also supporting the team in the continuous enhancement of their skills and expertise.
Lead and oversee the development and maintenance of complex SAS/WPS solutions, ensuring their performance, reliability, and scalability.
Ensure the technical consistency of projects by enforcing compliance with development standards and best practices.
Mentor and support a team of developers by sharing expertise, conducting code reviews, and providing training and guidance.
Manage relationships with software vendors and maintain continuous technology watch activities to anticipate industry trends, evolutions, and innovations.
Oversee WPS environments and ensure their operational stability and availability.
Participate in user acceptance testing (UAT) phases with business stakeholders, proposing suitable solutions and ensuring deliverables meet requirements and quality standards.
Manage incidents and support requests, leveraging deep technical expertise to quickly diagnose and resolve complex issues.
Contribute to the continuous improvement of processes, tools, and architectures to optimize the platform, including the Workbench and Hub environments.
Required Skills
Proven expertise in SAS development (Macros, SQL, and DATA Step).
Advanced proficiency in Linux Shell scripting, with the ability to automate and optimize processes.
Strong knowledge of Azure DevOps tools (Repos, Pipelines, Releases) and version control using Git.
Experience with client-server architectures, inter-server communications, and software installation/configuration, particularly Altair solutions.
Strong focus on quality management, testing practices, and technology watch activities.
Ability to propose innovative solutions and challenge technical decisions when appropriate.
Previous experience in the Insurance industry would be considered an asset.
Knowledge of Python/Spark and the Databricks platform would be a plus.
Soft Skills
Natural leadership with the ability to lead, coach, and motivate a technical team.
Strong analytical, problem-solving, and strategic thinking capabilities.
Results-driven mindset with a strong commitment to customer satisfaction and quality.
High level of autonomy, rigor, organization, and attention to detail.
Intellectual curiosity and a strong interest in technological innovation.
Excellent interpersonal, listening, and communication skills.
Experience:
7+ years of experience in a similar role, with a proven track record of leading technical teams and delivering complex data and analytics solutions in enterprise environments.
AXA Global Business Services is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Our story is one of collaboration and growth, deeply rooted in our mission and vision, guiding every step we take.
Our Mission: Together with entities, we deliver advanced services and shape solutions that drive operational excellence. In the heart of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner.
Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA.
We are not just about today; we are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team.
For over 25 years, our operations have spanned across five delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics, united by the desire to excel.
Our Centres of Excellence (COEs) offer advanced services, shaping tailor-made solutions for our partners in the Tech, Security, Data, Insurance Ops and Corporate function Ops domain.
The AXAllence strategic plan for 2024-26 charts our future course, focusing on operational efficiency, employee retention and skill enhancement, and delivering unparalleled value to our partners. These pillars, supported by our vision and mission, are the foundation of our commitment to AXA.
In essence, while our heritage lies in delivering value in BPO services, our innovative spirit thrives in the IT domain, all in support of the overarching AXA Group strategy. At AXA Global Business Services, we are not just preparing for the future; we are actively creating it. At AXA Global Business Services, the future is brimming with opportunities. Join us on this exciting journey! Together, we will continue to open new doors for AXA.
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